VoIP network audit
We audit the network and telephony: quality, bandwidth, numbering. If needed, we upgrade the structured cabling network.
IP telephony & VoIP PBX installation in Tashkent
Across Tashkent and Uzbekistan — IP telephony, VoIP telephony and VoIP PBX design, installation and maintenance. Solutions for small and mid-size businesses, offices, branches and contact centers: multi-channel numbers, SIP telephony (SIP trunks), call recording, integration with CRM and contact centers. The solution is built on a reliable data network, including structured cabling systems (SCS) and fiber optic communication lines (FOCL).
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IP telephony services
VoIP PBX and SIP setup: implementation, testing, CRM integration, service audit. FOCL.
IP telephony design
We plan the IP PBX architecture: office/branch connectivity, numbering, IVR and routing — considering future growth.
VoIP PBX implementation
We deploy a VoIP PBX: server or cloud, IP phones, gateways and SIP trunks. Remote employees can also be connected.
Setup & service
We configure call scenarios, IVR, recording and reports, connect CRM. We provide monitoring and scheduled service.
Our advantages
IP telephony tailored to business needs, stable network and convenient management. A comprehensive project as well.
Focus on stable call quality
We consider real network parameters, latency and packet loss — voice quality remains stable even under high load, and dropouts are reduced.
Flexible architecture for growth
The solution scales easily: new workplaces, branches and routes can be added quickly with minimal downtime and without rebuilding the system.
Tools for sales and service
We configure IVR, queues, call recording and CRM integration — sales and service managers get full call analytics.
Secure telephony and continuity
We protect from unauthorized calls through redundancy, secured connections and access restrictions, reducing downtime and losses.
Work stages
IP telephony & VoIP PBX: network audit, implementation, setup and support.
We analyze the current telephony scheme, number of users and offices, data network quality, operator tariffs and functional requirements (IVR, recording, CRM integration, call center, etc.). We form the technical specification for the IP telephony system.
We develop the solution architecture: choose the PBX type (cloud, on-premise or hybrid), define numbering, queues and call routing scenarios, select equipment and software with continuity and security requirements in mind.
We deploy the VoIP PBX, configure SIP trunks with operators, set up IP phones, softphones and VoIP gateways, connect remote employees and branches via secured communication channels.
We integrate IP telephony with CRM, call centers and other systems: customer cards, automatic creation of leads and tasks, linking call recordings to deals and requests.
We test queues and IVR operation, call quality, recording and reports, load distribution across operators. If needed, we adjust routing, priorities and user permissions.
We prepare operational documentation and instructions for administrators and users, train operators and managers. We offer scheduled service, monitoring and prompt support for IP telephony.
Our projects
IP telephony and VoIP PBX for offices, contact centers, retail chains and distributed companies.
Business center — IP PBX
We implemented a corporate IP PBX: multi-channel numbers, internal numbering, office scenarios and load reports are ready.
Contact center — VoIP
VoIP for a call center: queues, operator distribution, call recording, CRM integration, SLA and performance reports.
Branches — unified IP PBX
Unified IP PBX: intercity internal numbering, remote staff, connecting branches, reducing long-distance call costs.
Our partners
We use hardware and software for IP telephony and choose the platform to fit your business needs.
About the company
TESCOM ENGINEERING designs and implements IP telephony and VoIP PBX for offices, branches and distributed teams. We provide platform selection, SIP trunk setup, CRM integration and service. The solution integrates with structured cabling networks (SCS), fiber optic lines (FOCL) and other systems — your IT infrastructure works reliably.
9+
Years
80+
Projects
120+
Proposals
10+
Certificates
IP telephony: Q&A
Short answers to popular questions about IP telephony design, implementation and service.
In many cases, the number can be ported or connected via a SIP trunk. We analyze the current contract terms and suggest options to keep the number or route it with minimal impact.
Yes. Analog lines and devices can be connected to an IP PBX via VoIP gateways. This is convenient for phased modernization: some workstations remain analog, while new users and features are launched over IP.
We use encryption for signaling and media streams, VPN for remote access, country/destination restrictions, multi-step passwords, suspicious activity monitoring, and configuration backups.
The timeline depends on the number of users, branches, and integrations. A small office can be launched in 1–2 weeks, while call centers or distributed network projects typically take 3–8 weeks.
IP telephony prices
Reference prices for popular IP telephony and VoIP PBX works.
| Service name | Unit | Price, UZS |
|---|---|---|
| Site visit and audit of the current telephony | visit | from 2 900 000 |
| Development of IP telephony & VoIP PBX concept | site | from 8 500 000 |
| IP telephony system design (diagrams, numbering, scenarios) | site | from 12 500 000 |
| Deployment of server-based or cloud VoIP PBX | site | from 15 000 000 |
| SIP trunk setup and connection to the telecom operator | set | from 4 500 000 |
| First 20 internal users (account creation and setup) | set | from 6 500 000 |
| Adding and setting up each additional user | pcs | from 95 000 |
| IVR (voice menu) — setup up to 3 levels | set | from 4 900 000 |
| Setup of queues and call distribution among operators | queue | from 1 700 000 |
| Integration of IP telephony with a CRM system | site | from 7 900 000 |
| Call recording and archive storage setup | set | from 5 500 000 |
| Setup of call reports and analytics | set | from 3 900 000 |
| Laying structured cabling network for IP telephony | m | from 28 000 |
| Installation and initial setup of an IP phone at a workplace | pcs | from 230 000 |
| Softphone setup for a remote employee (PC or smartphone) | pcs | from 180 000 |
| Installation and setup of a VoIP gateway (FXO/FXS) | pcs | from 3 100 000 |
| Organizing unified telephony for a branch | branch | from 9 500 000 |
| Security audit and optimization of IP PBX settings | site | from 4 900 000 |
| Migration from analog PBX to IP telephony | site | from 18 500 000 |
| Monthly IP telephony support and monitoring | month | from 2 900 000 |
| Annual service for IP PBX | year | from 26 500 000 |
| Diagnostics and troubleshooting of IP telephony issues | visit | from 3 900 000 |
| Training for IP telephony administrators and operators | group | from 4 500 000 |
| Backup and continuity for an IP PBX | site | from 15 500 000 |
| Optimization of outgoing call tariffs and routing | site | from 5 900 000 |
| Small office (up to 20 users) IP telephony “turnkey” | site | from 39 000 000 |
| Medium office or branch (up to 60 users) IP telephony | site | from 78 000 000 |
| IP telephony solution for a contact center | site | from 115 000 000 |
| As-built documentation for the IP telephony system | site | from 10 500 000 |
| IP telephony and VoIP PBX “turnkey” | site | from 125 000 000 |
💡 The final cost of IP telephony and a VoIP PBX depends on the number of users and branches, required functionality (call center, call recording, CRM integration), continuity level and selected equipment brands. For an estimate, you can use the online calculator at the top of the page or contact us by phone.
Get an exact estimateOur contacts
TESCOM ENGINEERING is an engineering and low-voltage systems company. We have an office in Tashkent, and our engineer can visit sites across the city and the region.
TESCOM ENGINEERING
Tashkent, Yashnobod district,
Beshariq 3rd lane, 19
Beshariq 3rd lane, 19
+998 94 399-33-23
info@tescom.uz
Mon–Sat: 09:00–18:00
@tescom_uz